Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online. For countries outside of the European Union prices are exempt from VAT ( 22% italy vat ) and do not include import duties, which must be paid upon delivery.

Eventual additional local taxes not related to custom import, such as State Tax or Use Tax, are not included and are the customer's responsibility. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

FREE SHIPPING in CENTRAL EUROPE for orders starting from 50 €!

FREE SHIPPING in AMERICA & ASIA for orders starting from 1500 €!

Shipping to Russian Federation

Register on PRONTOSHOP.RU to book your shipment and pay for the delivery from our Hub in Italy to Russia The shipping cost from our store to our Italian Shipping Hub are FREE.